How we build it
A conversation about the work, the constraints, and who will sit in the room. We ask for a de-identified sample, not a strategy manifesto. If we are the wrong fit, we say so here.
We propose a format — intensive, evening cohort, studio, or train-the-trainer — with a length, a group size, and a list of artefacts. You see the outline before anyone is invoiced for delivery.
We rewrite examples with you so class does not become an accidental leak. IT and records people are welcome on a short call if they need to know what will and will not be used.
Live sessions with the same four-part hour we use in open cohorts: task, showing, attempt, review. Managers and front-line staff can share a room when the artefact is a shared rule.
Templates, a draft internal-use rule, a knowledge-base starter if that was in scope, and a named internal owner. Aftercare is thirty days of questions by mail, not an unpaid retainer.
Formats
A shared vocabulary, a live failure, and a posted draft rule. Useful when a department needs to stop improvising this quarter. We still need prep time on your examples; the “half day” is the room, not the whole engagement.
Best when… the artefact is alignment, not a six-week build, and managers will sit with the people who do the work.
The same spine as our open courses, closed to your staff, scheduled on Eastern Time. Each week ends with a working piece. Review is individual enough that fourteen remains the cap.
Best when… people can protect a recurring slot and the work is a set of skills, not a single workshop high.
A longer build — often a custom assistant or a knowledge base — with critique as the main event. We will not wire it into production systems. We will make it testable and hand it to someone who works there.
Best when… you already have writing to index and a person who will own the updates after we leave.
For organizations that will keep teaching this internally. We work with a small group of instructors on materials, honesty of work, and a demo that shows failure on purpose.
Best when… you have people whose job is already to teach, and you want them fluent in the limits, not only the shortcuts.
Handoff
A draft internal policy for AI use — short, specific, written for the people who will actually see a chat window, not for a frame on a wall. Your legal or privacy office remains the authority; we supply a working draft they can mark up.
Templates and instruction sets tied to the jobs you named in discovery: correspondence, reports, schedules, knowledge-base pages. They are dated. When a tool changes, you can see what still holds.
A starter knowledge base if that was in scope: the small set of pages staff already search for, cleaned so a model and a new hire do not inherit two contradictory answers.
Where you chose train-the-trainer, an internal instructor who has run the demo, including the failure, and who has a script they can defend. We do not certify them as anything other than a colleague who completed this program with us.
Sectors we know how to enter
Municipal teams bring records, service standards, and a public that can request the file. We spend time on classification and on language that still holds if a letter is later read aloud in a council clip. We do not treat “innovation” as a reason to skip the log.
Healthcare administration — not clinical advice — brings scheduling, correspondence, and strict limits on what may never enter a consumer tool. We will not train a model to triage symptoms. We will train a coordinator to draft without moving a chart into the wrong window.
Nonprofits bring donor language, volunteer churn, and often two official languages in the inbox. We teach English. We still write a translation protocol so a public page is not “fixed” by a chatbot the night before a campaign.
Professional services bring house style and a fear of sounding like everyone else’s memo. Prompt craft and review matter more here than clever automations. The artefact is usually a brief and an editing protocol, not a bot.
Field operations bring voice notes, estimates, and people who are not at a desk. Quantities stay in the spreadsheet. Prose can be drafted. Mixing those two is how a model invents a measurement. We teach the split until it is boring.
Money and time
Fees follow format, group size, delivery (live online, our Toronto room, or a site you host), and how much rewriting of examples we do before day one. A half-day intensive with serious prep is not cheaper than it looks on a calendar. A six-week cohort is priced as teaching time plus review, not as a license per login.
We send a written outline and a fee after discovery, not a public grid. Nonprofit and community organizations should say so when they write; we can often use the same reduced-rate logic we use in open intakes, depending on room in the calendar. We do not publish dollar figures here.
Lead time is usually measured in weeks, not days, because the prep is part of the quality. If you need something this Thursday for a leadership offsite, we will likely decline rather than improvise on your real files.
For procurement
Yes. After we agree the format and artefacts, we send a short statement of work and invoice the organization. We do not require a personal card from the person who sits in class.
No. Aicoursescanada is a private professional-development provider. Participants can receive a certificate of participation. That is not an academic credential and should not be described as one in a job competition.
We will read them. We will say what data the contact form collects and that we do not keep class examples on a server of ours. If your form assumes we are a SaaS platform processing personal information at scale, we are the wrong vendor shape — we are a teaching collective.
Live online, yes, on Eastern Time. In person outside Ontario when the group is large enough to justify the travel as part of the quote. We will not fly two of us across the country for a room of four.
Role, group size, timeline, and whether the artefact must be a policy, a knowledge base, or a trainer who can continue without us. We reply with questions, then with a shape and a fee.